FAQ

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Airport
- Does the airport still offer commercial airline services?
  No it does not.
- How many pilots use Yankton’s airport?
  There are approximately 49 pilots from the Yankton area who use the Chan Gurney airport and about 7,000 planes fly in annually.
- I am a new pilot in town, are there any aviation clubs in the area?
  Yes. The Yankton Regional Aviation Association meets monthly for potlucks and other activities. If you are interested in attending a meeting, call Steve Hamilton at #605-665-8448.
- I am flying to Yankton for the day to visit family, do you have a courtesy car I can use?
  Yes. The Yankton airport does have a courtesy car.
- Who do I call if I have a question or concern about the airport?
  Please contact Airport Supervisor Mike Roinstad at 605-668-5288 for any concerns.
- Who do I call if I want to build a hangar?
  Airport Supervisor Mike Roinstad can provide assistance with the necessary information to build a hanger. He can be contacted at 605-668-5288.
- Who do I call to rent a hangar?
  Chan Gurney Airport has hanger space available for interested pilots. Please contact Airport Supervisor Mike Roinstad at 605-668-5288 for availability.
- Who do I call to rent a plane?
  Currently there is no plane to rent.
- Who do I contact if I am interested in obtaining a pilots license?
  Currently there is no flight training at Chan Gurney Municipal Airport.
Animal Control
- A dog bit my child, what should I do?
  You should immediately call 911 with information describing the dog and your location. If the skin has been broken you should seek medical treatment as soon as possible.
- How do I find out what animals are available for adoption?
  All stray animals are posted in the Press and Dakotan on Tuesday through Saturday. The Heartland Humane Society also posts animals available for adoption on its www.heartlandhumanesociety.net/ website.
- How much does it cost to license an animal?
  It costs $5.00 if it is neutered and $10.00 if it is not. The license is due annually based on your original purchase date.
- I am new in town, what are the city's pet ordinances?
  You can read all the ordinances involving pets in the city ordinance (click here).
- I think there is a skunk under my porch, what should I do?
  Put ammonia on a rag and leave it outside. Skunks really dislike that smell and it should drive them away without them spraying.
- Why does the City operate a pound? Are pets available for adoption?
  The pound was established to help people find their stray animals. It is also used to hold those animals that bite and are considered a danger to humans. If an owner has not come to pick up their animal after its been advertised for three days, you can adopt it through Heartland Human Society.
Cemetery
- How do I donate money, a bench, or other amenity to the Parks, Recreation & City Events Department?
  Sponsorship and Donations information.
- What is the cost of a plot at The City of Yankton Municipal Cemetery?
  Municipal Cemetery rates.
City Manager
- Does the City Manager attend the City Commission meetings?
  Yes, city ordinance dictates that the City Manager must attend and participate in all meetings.
- How can I contact the City Manager or make an appointment?
  Please contact the City Manager by calling 605-668-5221; or by mail at P.O. Box 176, Yankton, SD 57078; or via e-mail at aleon@cityofyankton.org.
- How does the City formulate its budget each year?
  The City Manager, Finance Officer, Department Heads and other support staff begin preparation for the next year’s fiscal budget beginning in May of each year. The five-year Capital Improvement Plan (CIP) is reviewed as part of the budget process and each department develops its goals for the year. Budget workshops are held the third week of August with the Cit Manager, City Commission, Finance Officer, Department Heads and support staff participating. The annual budget ordinance is then adopted at the first meeting in September. The Citizen’s Guide to the Budget is assembled to give residents an overview and summary of the budget, and the City Manager writes a Budget Message to provide citizens, the Mayor and City Commission with details and highlights of the upcoming budget year.
- How many people work in the City Manager’s Office?
  The department is composed of the City Manager, Human Resources Coordinator, Administrative Secretary and Information Services Manager.
- I would like to comment on an agenda item or raise an issue for the City Commission’s consideration, what do I need to do?
  If you wish to speak regarding an item already on the agenda, notify the Mayor before the meeting. The Mayor will open the floor for discussion and allow you to speak. If you wish to bring up new business, notify the Mayor before the meeting. Your item will be announced under new business and a short discussion will be held. If necessary, a more in-depth approach will be taken at an upcoming meeting towards your concern.
- What are the City Manager’s job responsibilities?
  The City Manager is responsible for the day-to-day operation of City Hall and management of city staff.
- What is the City Manager’s relationship with the City Commission?
  The City Commission appoints the City Manager, while the City Commission is elected to take action on various issues presented formally on its agenda. The two entities work together in various ways. The City Manager provides recommendations on what direction the commission should take on policies. The City Commission passes all resolutions and ordinances, and the City Manager makes sure that the measures are implemented.
- When does the City Commission meet?
  City Commission meetings are held on the second and fourth Monday of every month at 7:00 p.m. in the City of Yankton Community Meeting Room at the Career Manufacturing Technical Education Academy located at 1200 W. 21^st Street. The City broadcasts all regular meetings on local cable TV systems (Midco Channel 3 and Bluepeak Channel 98). The City Commission meetings are rebroadcast the following day (Tuesday) at 1:00 p.m. and the following Monday at 7:03 p.m. If you are unable to attend the meeting or watch it on television, then you can access all the meeting videos on the City’s Website.
- Where is the City Manager’s Office located?
  The City Manager’s office is located on the second floor of City Hall at 416 Walnut. Office hours are from 8 a.m. to 5 p.m. Monday through Friday.
- Who is Yankton’s City Manager?
  Amy Leon is the current City Manager.
- Why do we have a City Manager, if we have a City Commission?
  The City Commission / City Manager form of government is a growing trend in communities throughout the United States. With an increasing demand for services, it becomes too difficult for cities to be run on a part-time basis. Also, there are more and more regulations being imposed upon all sections of government. A City Manager helps administer city projects and assures that the all necessary regulations are met. While the City Commission formulates the big picture and makes general plans, the City Manager administers the small details to implement the plans smoothly. A good comparison is with a school district. A school board will often decide to hire a school superintendent to help administer what the board feels needs to be done. Yankton’s form of government is no different.
Community & Economic Development
- How do I apply for a building permit?
  The following items and information are required to be submitted with a building permit application.
  1. Plot plan drawn to scale showing the location and dimensions of easements, property lines, the proposed building or addition, with distances to property lines and any existing buildings on the property lines.
  2. Address and legal description of the property.
  3. Building plans shall include a floor plan, wall section and elevations.
  4. Mechanical and plumbing plans as requested by the Building Official.
  5. Building plans and plot plan shall be drawn to scale and shall show dimensions.
  6. A complete list of contractors.
  7. Plumbing and Electrical Contractors shall be licensed by the State of South Dakota Engineer Stamp.
  8. A total project cost, (does not include land).
  9. Separate plumbing permits and storm water permits may be required.
- When is a building permit required?
  1. New construction
  2. Addition to a building or structure
  3. Alteration of a building or structure
  4. Repair of an existing building or structure
  5. Shingling, siding and window replacement
  6. Demolition of a building or structure
  Work exempt from permits:
  
  Some projects located in a special flood hazard area might still require a floodplain development permit even if exempt from a building permit
  1. One-story detached accessory structures provided the floor area does not exceed 120 square feet (zoning setback requirements apply).
  2. Fences not over 7 feet high (zoning setback requirements apply).
  3. Retaining walls that are not over 4 feet in height measured from the bottom of the grade elevation to the top of the wall, unless supporting a surcharge.
  4. Water tanks supported directly upon grade if the capacity does not exceed 5,000 gallons and the ratio of height to diameter or width does not exceed 2 to 1.
  5. Painting papering, tiling, carpeting, cabinets, counter tops and similar finish work.
  6. Prefabricated swimming pools that are less than 18 inches deep
  7. Swings and other playground equipment accessory to a one or two family dwelling
  8. Window awnings supported by an exterior wall which do not project more than 54 inches from the exterior wall and do not require additional support.
Finance
- How many people does the City employ?
  There are approximately 135 permanent employees and 75 to 130 seasonal employees depending on the time of the year.
- I just moved to Yankton, how do I set up my water, garbage and sewer services?
  You have to come to the Finance Department to set up an account. You will need to show your photo I.D. and complete an application card. There is a $25.00 service connection fee. The Finance office is located on the first floor of City Hall at 416 Walnut.
- I want to open up a restaurant in Yankton, how do I obtain a license?
  For any type of license, you must fill out an application form. Each license has different requirements for the applier to meet. After the application has been completed, it is sent to the necessary department to seek its approval. If it is approved, the Finance Department creates the license and mails it to you. You can view all the different types of licenses the city does by clicking here.
- I want to recycle, how do I get started?
  The City of Yankton picks up recyclables free of charge for patrons of the City’s solid waste disposal route. Items that can be recycled include newspaper, white paper, plastic containers, tin cans, aluminum cans, tinfoil, cardboard, computer paper, magazines, hard cover books, phone books and junk mail. Recyclables must be separated into the different categories of material so they can be picked up and sorted on the recycling truck. Both solid waste and recyclables must be set out for collection before 7 a.m. on the scheduled collection day. In order to let the solid waste personnel know that you will be recycling, you need to stop by the City’s Finance Department to pick up a recycling sticker. Recyclables may also be dropped off at the Yankton Transfer Station during regular business hours 8 a.m. to 3:45 p.m. Monday through Friday and from 8:00a.m.-11:45am on Saturday.
  
  A brochure with helpful recycling tips is available. You can view a copy of the brochure by clicking here. A recycling schedule for the year may be viewed here.
- When are City elections held?
  The City elections are held on the second Tuesday in April.
- When does the City Commission adopt its yearly budget?
  The City Commission adopts the budget at its first meeting in September.
- When is the Finance Department open?
  The hours of City Hall are from 8:00 a.m. to 5:00 p.m. Monday through Friday.
- When will my recyclables be picked up?
  Recyclable materials are picked up every other week on the same day as your garbage as part of the residential garbage collection.
- When will the City pick up my garbage?
  Your Garbage will be picked up on one of the following days depending on where you live.
  - Monday - Burleigh Street to everything east within City Limits.
  - Tuesday - Southern Pine Street and Northern Mulberry Street to Burleigh Street.
  - Wednesday - Northern Broadway Avenue to Northern Mulberry Street and Southern PineSt.
  - Thursday - Green Street to Northern Broadway Avenue and Southern Douglas Avenue.
  - Friday - Everything West of Green Street and the Fox Run area.
- Who is the Finance Director?
  Al Viereck.
Fire
- Does the city provide fire protection outside of city limits?
  No, the city department only protect within the city limits. The Yankton Rural Fire Protection District protects the rest of the county.
- How long does it take for a fire engine to get to a fire or medical emergency after 911 has been called?
  It depends on the distance and the time of the day. The fire department should arrive between one and eight minutes after the call has been placed.
- How many calls does the fire department receive a year?
  We annually receive about 110 calls.
- Is Yankton’s Fire Department a volunteer or career department?
  The Yankton Fire Department is a volunteer department. There are 45 volunteer firefighters; however, the Fire Chief and Deputy Chief are employed by the City of Yankton.
- What information should I have ready when reporting a fire
  A person should try to be as specific as possible when reporting a fire. It is important to let the fire station know if everyone is all right, how the fire started and what type of fire it is. You should also be prepared to give your name, location and the location of the fire.
- What is the best place for a smoke detector?
  Every home should have at least one smoke alarm outside of each sleeping area and on every level of the home, including the basement. The National Fire Alarm Code, published by National Fire Protection Agency (NFPA) requires a smoke alarm in every sleeping room for new construction. On floors without bedrooms, alarms should be installed in or near living areas, such as dens, living rooms or family rooms. Be sure everyone sleeping in your home can hear your smoke alarm. If any residents are hearing-impaired or sleeps with bedroom doors closed, install additional alarms inside thier sleeping areas as well. There are special smoke alarms for the hearing impaired; these flash a light in addition to sounding an audible alarm. For extra protection, the NFPA suggests installing alarms in dining rooms, furnace room, utility rooms and hallways. Smoke alarms are not recommended for kitchens, bathrooms or garages where cooking fumes, steam or exhaust fumes could set off false alarms, or in attics and other unheated spaces where humidity and temperature changes might effect an alarm's operation.
  
  Because smoke rises, mount alarms high on a wall or on the ceiling. Wall- mounted units should be mounted so that the top of the alarm is 4 to 12 inches (10 to 30 centimeters) from the ceiling. A ceiling-mounted alarm should be attached at least 4 inches (10 centimeters) from the nearest wall. In a room with a pitched ceiling, mount the alarm at or near the ceiling's highest point. In stairways with no doors at the top or bottom, position smoke alarms anywhere in the path of smoke moving up the stairs. But always position smoke alarms at the bottom of closed stairways, such as those leading from the basement, because dead air trapped near the door at the top of a stairway could prevent smoke from reaching an alarm located at the top. Don't install a smoke alarm too near a window, door or forced-air register where drafts could interfere with the alarm's operation. Remember to test the smoke detector once a month and to replace the batteries at least once a year.
- What is the most common cause of fires?
  A good portion of the fires in this area happen because people are careless with a stove, cigarette or other household item that can produce a fire.
- What kind of fire extinguisher should I buy?
  There are two types of fire extinguishers available on the market today. They are either rechargeable or disposable and come in portable sizes. Portable extinguishers (rechargeable or disposable) for home use are not designed to fight large or spreading fires. Even against small fires, they are useful only under certain conditions. You should select only fire extinguishers that have been tested by an independent laboratory (e.g. Underwriters Laboratories) and labeled for the type and size of fire they can extinguish. Use these labels as a guide to purchase the type of extinguisher that suits your needs. Multipurpose fire extinguishers, labeled ABC, may be used on all three classes of fire. If you use the wrong type of extinguisher, you can endanger yourself and make the fire worse.
  
  Classes of fires
  - Class A: Ordinary combustibles such as wood, cloth and paper.
  - Class B: Flammable liquids such as gasoline, oil and oil-based paints.
  - Class C: Energized electrical equipment, which includes wiring, fuse boxes, circuit breakers, machinery and appliances.
- What should I do in case of a fire?
  Do not try to fight it unless you feel comfortable in your capabilities to handle the fire. The most important thing you can do is to leave the area and call 911.
- Why does a fireman punch a hole in the roof of a house when it is on fire?
  Punching a hole in the roof allows the firefighters to remove super heated gas and smoke from the environment making it safer for them to go inside the building in case someone needs to be saved.
Golf
- How do I donate money, a bench, or other amenity to the Parks, Recreation & City Events Department?
  Sponsorship and Donations information.
- How do I get information about Fox Run Golf Course?
  Fox Run Golf Course.
Information & Technology Services
- How do I place my roll carts for collection?
  Place the carts with the handle and wheels facing towards the street or the alley as shown in the image.
Library
- Access my account?
  You can access your library account online to view your current checkouts, renew items, reserve material for pick-up, as well as view and search our collection by
  - Logging in to your account at https//yanktonlibrarysd.booksys.net/opac/yankton/. Your username is your barcode, and your PIN is your last name in lowercase letters.
  - Log in to your account using the Librista app to access your account and the library catalog.
- Attend programs without having a library card?
  Everyone is welcome to attend programs and events. A library card is only required to borrow items and use our proctoring services.
- Conduct Research?
  Online Databases: The Yankton Community Library offers a wide-range of online databases through the South Dakota State Library. Access online databases for free at Digital Library.
  
  Digitized Newspapers: We recently digitized the Yankton Daily Press & Dakotan, Yankton Press & Dakotan, Daily Press & Dakotaian, Yankton Press and Dakotan and Dakota Herald, and Daily Press & Dakotan Gazette.
  
  Contact Us: If you cannot access the library, a staff member can research articles for you for a small fee. Complete a research request here or contact the library at (605) 668-5275.
- Donate materials?
  The Friends of the Yankton Community Library hold book sales throughout the year, and we always accept donations for book sales. You can drop off gently used books, puzzles, and board games at the library during business hours.
  
  Textbooks older than ten years or reference books are not accepted.
- Download eBooks and eAudiobooks?
  Library users can download eBooks and eAudiobooks through Libby.
  
  Learn more about Libby at https://libbyapp.com/.
  
  To log in your username is your library barcode, and your PIN is your last name in lowercase letters.
- Get a test proctored?
  The Yankton Community Library offers proctoring services to help facilitate our goal of lifelong learning. An active library card and a small printing fee is required for exam proctoring.
  
  To have an exam proctored, please contact the library at (605) 668-5275.
- Go online or use a library computer?
  Wi-Fi Public: Wi-Fi is available within the facility during the day. Connect to YCLPatron and follow the prompts to agree to the terms. No password or library card is necessary for Wi-Fi access.
  
  Computers: The library offers 10 computers with printing capabilities for public use. Library users with a library card can sign in with their barcode. Guest passes are available at the circulation desk for those without a library card. Users are only allowed computer access for a limited time regardless of library card status.
- Know what services are available without a library card?
  Most of our services are available without a library card. A library card is required to borrow items and have an exam proctored.
  
  View a list of our services here.
- Learn about events?
  To hear about our events:
  - Follow us on social media: Facebook |Instagram).
  - Sign up for our newsletter here.
  - Watch for press-releases in the Yankton Press & Dakotan.
  - View our calendar of events here.
- Request curbside pick-up?
  Curbside pick-up is available. Request items online, through the Librista app, or over the phone. Please allow 1-hour for your items to be collected.
  
  Once in the parking lot, call the library, and a staff member will deliver your items to the south door.
- Request more help with a device?
  You can schedule a 15-minute session with one of our staff members to walk you through a tech problem. From downloading eBooks, assisting with email, or demonstrate Microsoft Word, our staff is here to help. To book a session, please call (605) 668-5275.
- Reserve a meeting space?
  We have two spaces that the public can reserve for meetings, the glassed-in quiet room and the meeting room. It is free for non-profit or volunteer organizations to use these rooms. There is a fee for for-profit organizations or businesses to use the rooms. Call (605) 668-5275 to reserve a space.
- Search the online catalog?
  - Visit the online catalog at https//yanktonlibrarysd.booksys.net/opac/yankton/
  - Use the Librista app to access the library card catalog. Learn more about Librista at https://librista.com.
- Suggest a purchase?
  If there is a book that you would like the library to purchase, log on to your account and click the suggest button. You can also call or stop by the library to fill out a purchase request form.
- Support the Library?
  The Friends of the Yankton Community Library
  
  From holding book sales and other fundraising events, the Friends of the Yankton Community Library strives to enhance the library by purchasing items outside of the library's budget, such as furniture toys. The Friends of the Library also sponsor the performers and prizes for our Summer Reading Program!
  
  Learn more about the Friends of the Yankton Community Library here and follow them on Facebook .
  
  Yankton Community Library Foundation
  
  The Yankton Community Library Foundation is working to establish permanent funds to improve the library. In addition to fundraising, the Foundation works to establish memorials in cooperation with the donors. If you are interested in donating to the Foundation, please contact the library at (605)668-5275.
  
  Learn about the Yankton Community Foundation here.
- Volunteer?
  We always accept applications for teens and adults to volunteer at the library. Please visit the library to complete a volunteer application form.
Parks and Recreation
- Are there any recreation and leisure programs for adults?
  Yes, please check the Adult Recreation Leagues page to see the list of adult recreation leagues, information about the leagues, sign-up for the leagues, view the league schedule, view the league standings, and to see the end-of-league tournament brackets. If you are interested in adult swimming lessons at the Summit Activities Center, please call 605-668-5234 for the next available class. There are numerous activities for all ages, including adults, sponsored by the Community Library.
- Can I allow my dog to run off-leash in a City park?
  No, dogs must be leashed at all times in the City of Yankton and in the parks. Since August 2009, the City of Yankton has offered the Marne Creek West Greenway Off-Leash Dog Area, located on West City Limits Road. At the off-leash area, there is a small dog area and a separate large dog area where owners may bring their dogs inside the fenced areas and then take them off their leash for socializing and exercising.
- Can I register online for youth recreation programs?
  Yes. To register your child for youth recreation programs, please visit our online registration site.
- How can I obtain information on recreation programs for kids?
  You can find program information on the Summit Activities Center webpage.
- How do I donate money, a bench, or other amenity to the Parks, Recreation & City Events Department?
  Sponsorship and Donations information.
- How do I get information about Fox Run Golf Course?
  Fox Run Golf Course.
- How do you work with outside sports organizations or an organization that wants to do an event?
  The City of Yankton works with outside sports organizations by providing facilities for recreational use. The City supplies materials (trash cans, picnic tables, and other items) when the organizations host large tournaments. For organizations that want to organize an event and host it on City property or right-of-way, there is a special events handbook filled with valuable information and then a special events permit application needs to be filled out and turned in to the City's Recreation and Events Manager. Special events information can be found on the special events webpage.
- How many parks and green spaces are there in Yankton?
  The Parks, Recreation, & City Events Department maintains parks and green spaces. The list of parks and green spaces (15) include:
  - Augusta Park
  - Auld-Brokaw Trail System
  - Aviation Park
  - Crockett Park
  - Fantle Memorial Park
  - Fox Run Park
  - Marne Creek West Greenway
  - Morgen Park
  - Ridgeway Park
  - Riverside Park
  - Rotary Park Nature Area
  - Sertoma Park
  - Tripp Park
  - Water Works Greenspace
  - Westside Park
- How much does an individual Summit Activities Center membership cost?
  Summit Activities Center Membership and Daily Rates
- Is the Department of Parks, Recreation, & City Events associated with Lewis and Clark Lake and Recreation Area?
  No, the South Dakota Department of Game, Fish and Parks owns and operates the Lewis and Clark Recreation Area.
- What are the hours of operation at The Huether Family Aquatics Center?
  The Huether Family Aquatics Center hours.
- What are the Summit Activities Center indoor pool hours?
  Summit Activities Center indoor pool hours.
  
  I'm interested in the SAC birthday party package.
- What is the cost for reserving the Dakota Territorial Capitol replica building in Riverside Park?
  Dakota Territorial Capital Replica rental rate.
- What is the cost of a plot at The City of Yankton Municipal Cemetery?
  Municipal Cemetery rates.
- What is the cost of an individual pass to The Huether Family Aquatics Center?
  The Huether Family Aquatics admission fees.
- What is the cost of reserving a shelter at a City park?
  Shelter costs and rental availability can be found on the Parks Facilities to Rent webpage.
  
  Restroom facilities will be closed and water turned off by October 15 and reopen by May 1.
  
  The rental process can be started through email.
- What is the Emerald Ash Borer (EAB) plan for the City of Yankton?
  EAB Mitigation Plan adopted in 2018.
- Where do I find information on the City's tree reimbursement program for street right-of-ways?
  Tree reimbursement document.
- Where do I find information on the SAC Birthday Party Package?
  SAC Birthday Party Package information.
- Where do I find the special events permit application?
  Special events permit application.
Personnel
- Can I submit my resume to be kept on file?
  No, this policy makes it quite difficult to know which job the submitter would be most effective at. The City will only accept applications for open positions. If you do not get the job, the City does keep the application for one year. If you want to apply for another City job after that, contact Personnel at 668-5222 and notify them to re-use your application for another opening.
- How long does it take before I know if I got the job?
  It depends on the certain department’s schedule. A department may not start looking at applications for a week or they may do it right away. You will be contacted either for an interview or you will receive a letter thanking you for your application.
- I am applying for a job at the Library, do I bring my resume back to Personnel or do I give it to the Library?
  All applications must be returned to Personnel.
- Where are job openings posted?
  The City posts job openings in the Press & Dakotan, the One-Stop Career Center, the City Job Openings web page and internally throughout the departments for a two-week period.
- Where do I go to pick up an application?
  You can pick up an application at the Human Resources Office, located at 416 Walnut Street, or the One-Stop Career Center, located at 3113 Spruce Street. Resumes may be handed in along with an application. An application must be filled out for consideration for the job.
Police
- How big is the department?
  The department has thirty sworn officers, eleven dispatchers, one records clerk. See the police department webpage for the command structure of the department.
- How do I contact the Police Department for non-emergency calls?
  You can reach the Police Department at 668-5210.
- How do I find information about Registered Sex Offenders?
  The Police Department holds the sex offender registry for the entire county. You can also access the information here. The South Dakota Division of Criminal Investigation maintains a map of registered sex offenders for the State of South Dakota.
- How do I get a copy of a police report?
  Police reports are not made public. A police report can only be obtained for a criminal court procedure through the city and/or states attorney.
- How do I obtain a restraining order?
  If you desire to obtain a restraining order, you must have your attorney apply for one at the Yankton County Courthouse.
- How do I start a neighborhood watch program?
  The City of Yankton does not sponsor such a program; however, there are several ways you can start. You can contact a national organization or you can start one with your neighbors independently of any organization.
- Where do I file a complaint?
  Complaints are filed at the Police Department at 410 Walnut Street or call 668-5210.
Public Services
- Am I able to drop off recyclables at the transfer station and recycling collection trailer?
  Yes, recyclable drop off (sorted or single stream) is offered at the Transfer Station and the collection trailer.
- Are different size / color roll carts available?
  No, at this time for uniformity the City has chosen to stick with one size cart to minimize cost and increase efficiency and uniformity in handling the roll carts.
- City crews did not pick up my garbage/recyclables. Who should I call to let them know they missed my house?
  Please call the Street Department at #605-668-5211.
- Do I have to store the carts inside?
  No, the carts may be stored indoors or outdoors.
- Does the City spray for mosquitoes?
  The City of Yankton contracts with the Yankton County Weed and Pest Department for mosquito control. The county fogs for mosquitoes if it is determined that the mosquito population has reached a level where fogging is warranted. Mosquito numbers are tracked throughout the county on a regular basis. The county uses a mixture that does not harm humans or animals.
- How do I find out if I need a permit to construct a fence?
  Permits are not usually required for fences; however, there are height restrictions based on the area of town where you live. If you need to know the height restrictions, please contact the Department of Public Services at 668-5251 or click here to read the municipal code of ordinances.
- How do I find out if I need a permit to landscape my yard?
  Typically, permits are not needed on private property, but there are regulations concerning boulevards and landscaping at street intersections that may impact your landscape design. Contact the Public Services office at 668-5251 for more information.
- How do I place my roll carts for collection?
  Place the carts with the handle and wheels facing towards the street or the alley as shown in the image.
- How often will the carts be collected?
  The garbage roll carts are collected weekly. The single stream recycle roll carts are collected curbside every other week. Check our interactive map to see which specific days garbage and recycling are picked up at your address.
- I am concerned about traffic speeding through my neighborhood; can the City install a speed limit sign or lower the speed limit?
  The City’s Engineering Department must complete a traffic study to determine if the federal requirements for sign installation. If the data matches the requirements, a sign can be installed. Please contact the City Engineer at 668-5254.
- I am not sure if I live within the city limits or not, how do I find out?
  The Department of Public Works can assist you in determining the boundaries of the city. City zoning requirements also apply to the Extra Territorial Jurisdiction, which is a one-mile area outside city limits. It is best to contact the Department of Public Services at 668-5251 for assistance.
- I live in an area where the City is making street and utility improvements. The water main has been installed but the construction workers have not done anything with it for the past three days, what is going on?
  After a new water main has been installed, it must be tested for pressure and bacteria. These tests take about three days to complete. The line will not be put into service until after the tests are successfully completed.
- If I live on a gravel street, what do I have to do to get the street paved?
  There is a specific process outlined in State Statute that must be followed in order to pave a street that is presently covered in gravel. A good place to start is to contact the City Engineer in the Department of Public Works by calling 668-5211 or stopping by the office on the second floor of City Hall. It is necessary to fill out a petition requesting the street improvements. The Department of Public Works will then proceed to take the steps necessary to determine whether the street will be paved.
- If my water or sewer service line is broken in the street, is it my responsibility to repair it?
  Yes. City ordinance states the property owner’s line starts at the water main. Property owners are responsible for the maintenance of their water and sewer lines. For more assistance, please contact the Department of Public Works at 668-5211.
- Is recycling mandatory and am I required to participate?
  No, residents are encouraged to recycle but participation is not mandatory.
- My neighbor has four dogs, is there some regulation that dictates how many dogs can be on a residential site?
  Yes, four or more adult dogs on a site are defined as a kennel. Kennels are not permitted in residential areas.
- Where are my garbage and recyclables are picked up?
  Roll carts are collected either curbside or in an alley. For more information about where to place your roll carts, contact 605-668-5211
- Where is the Department of Public Works located?
  The office of the Department of Works located on the 2nd floor of City Hall at 416 Walnut. Office hours are 7 a.m. to 4 p.m. Monday through Friday. You may reach the Department of Public Works by telephone at 605-668-5211.
- Will my private hauler offer single stream collection?
  Please contact your private hauler for information about their collection procedures.
Street Department
- How do I place my roll carts for collection?
  Place the carts with the handle and wheels facing towards the street or the alley as shown in the image.
- When will the snow plows clear my streets?
  The Street Department does its best to plow all of the necessary streets as quickly as possible; however, no specifics can be given about a certain street. The emergency snow routes are plowed first.
- When will the street sweeper clean my street?
  Street sweeping is a continuous operation. The street sweeper sweeps every road in town. If you do want your street swept, call the Street Department at 668-5211. The street sweeper will be sent to your street as soon as possible.
- Who do I call to report a pothole?
  Please contact the Street Department at 668-5211.
- Who do I call to report a traffic light problem?
  Please contact the Street Department at 668-5211.
- Who do I call with questions on a street construction problem?
  The City’s Street Department completes some projects in town, while private contractors are hired for others. The best starting point is to call the Department of Public Works at 605-668-5211. Public Works staff will determine whether a Street Department crew or contractor is doing the work and then direct your call to the appropriate department. The City holds public information meetings prior to the start of all street reconstruction projects. Those who live in the area or will be affected by the project are strongly encouraged to attend these meetings to voice their concerns.
Summit Activities Center
- Are there any recreation and leisure programs for adults?
  Yes, please check the Adult Recreation Leagues page to see the list of adult recreation leagues, information about the leagues, sign-up for the leagues, view the league schedule, view the league standings, and to see the end-of-league tournament brackets. If you are interested in adult swimming lessons at the Summit Activities Center, please call 605-668-5234 for the next available class. There are numerous activities for all ages, including adults, sponsored by the Community Library.
- Can I register online for youth recreation programs?
  Yes. To register your child for youth recreation programs, please visit our online registration site.
- How can I obtain information on recreation programs for kids?
  You can find program information on the Summit Activities Center webpage.
- How do I donate money, a bench, or other amenity to the Parks, Recreation & City Events Department?
  Sponsorship and Donations information.
- How do you work with outside sports organizations or an organization that wants to do an event?
  The City of Yankton works with outside sports organizations by providing facilities for recreational use. The City supplies materials (trash cans, picnic tables, and other items) when the organizations host large tournaments. For organizations that want to organize an event and host it on City property or right-of-way, there is a special events handbook filled with valuable information and then a special events permit application needs to be filled out and turned in to the City's Recreation and Events Manager. Special events information can be found on the special events webpage.
- How much does an individual Summit Activities Center membership cost?
  Summit Activities Center Membership and Daily Rates
- Is the Department of Parks, Recreation, & City Events associated with Lewis and Clark Lake and Recreation Area?
  No, the South Dakota Department of Game, Fish and Parks owns and operates the Lewis and Clark Recreation Area.
- What are the hours of operation at The Huether Family Aquatics Center?
  The Huether Family Aquatics Center hours.
- What are the Summit Activities Center indoor pool hours?
  Summit Activities Center indoor pool hours.
  
  I'm interested in the SAC birthday party package.
- What is the cost for reserving the Dakota Territorial Capitol replica building in Riverside Park?
  Dakota Territorial Capital Replica rental rate.
- What is the cost of an individual pass to The Huether Family Aquatics Center?
  The Huether Family Aquatics admission fees.
- What is the cost of reserving a shelter at a City park?
  Shelter costs and rental availability can be found on the Parks Facilities to Rent webpage.
  
  Restroom facilities will be closed and water turned off by October 15 and reopen by May 1.
  
  The rental process can be started through email.
- Where do I find information on the SAC Birthday Party Package?
  SAC Birthday Party Package information.
- Where do I find the special events permit application?
  Special events permit application.
Wastewater
- Do you use chemicals in treating wastewater that are harmful to the environment?
  No, we do not use any chemicals to treat the water, it is cleaned mechanically and biologically. We only use small amounts of chemicals to treat the air for odor control.
- How many gallons of wastewater does the city treat each day?
  We treat about 1.8 million gallons of wastewater a day.
- How much will the new Wastewater facilities cost?
  The estimated cost for the plant upgrades is $ 44 million. Through the ARPA grant funding through the Federal Government and the State SRF program the City of Yankton will receive $ 18 million in grant money to be put towards this project.
- How well is the Wastewater cleaned?
  See the attached chart for the 2021 treatment data.
- Is releasing wastewater into the Missouri River harmful to the environment?
  No, all of the wastewater is thoroughly processed and disinfected. There are three types of byproducts formed through the treatment process. Biosolids are the safe byproduct of solids separation from the wastewater, and are disposed of on agricultural ground as a nutrient rich fertilizer. The second byproduct is methane gas which is utilized to heat the digester environment, or the excess is flared off in order to prevent bad odors. The treated water is the third byproduct, which is returned to the Missouri river system.
- Where does the wastewater go after it has been treated?
  The wastewater is released into the Missouri River after it has been thoroughly treated.
Water
- Do you provide water services for those who reside in the county?
  The Water Department does provide water to county residents under prearranged conditions.
- How much water do Yankton residents consume each day?
  The city averages about 2.3 million gallons of water a day.
- Is our water system safe in the post-9/11 world?
  Yes, the Water Department has taken the necessary security steps in order to ensure the safety of our drinking water.
- What is a collector well?
  These wells are generally comprised of a vertical reinforced concrete shaft (caisson) with horizontal lateral well screens projected out into the aquifer to collect and filter the groundwater. Collector wells are the preferred method for developing moderate to very high capacity riverbank filtration (RBF) supplies. RBF Collector wells can be installed adjacent to surface water sources with their lateral well screens projected beneath the riverbed to optimize induced infiltration supplies or they can be installed with designated setback distances to increase the degree of filtration achieved.
- What is critical demand?
  The critical demand is the water needed for necessary uses for residential, commercial and industrial use.
- What is our current and future demand?
  Our current demand ranges from 2.0 million gallons per day to a peak day is 7.5 million gallons per day. The predicted peak demand is 9.1MGD by 2025 and 10.0MGD by 2035.
- What is the current treatment capacity?
  The 1929 water plant has a 3 million gallon per day capacity. The 1972 treatment plant has a 5 million gallon per day capacity. Total 8 million gallons per day. What is our current source water capacity. The Nebraska well field has two wells capable of producing 4.2 million gallons per day. The river intake is capable of producing 5.5 million gallons per day but has become unreliable due to changes in the river. To treat 8 mgd you need 9 mgd of raw water.
- What is the pH level of our water?
  Our pH level is between 8.8 and 9.0.
- Why design for peak usage?
  We design for peak usage so we can meet the demand of the customers at all times. This also gives us the redundancy and reliability need to meet the critical demand during scheduled and unscheduled repairs and maintenance.
- Why is my water cloudy?
  This normally occurs in the winter. Cold water dissolves more oxygen than the temperature of the water during spring, summer or fall. When the water is transferred through the pipes, it can warm. When you finally get your water from the sink, it comes out cloudy. The clouds are thousands of tiny bubbles of oxygen being released from the water. After a few minutes the cloudiness should disappear.

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Airport

Does the airport still offer commercial airline services?

How many pilots use Yankton’s airport?

I am a new pilot in town, are there any aviation clubs in the area?

I am flying to Yankton for the day to visit family, do you have a courtesy car I can use?

Who do I call if I have a question or concern about the airport?

Who do I call if I want to build a hangar?

Who do I call to rent a hangar?

Who do I call to rent a plane?

Who do I contact if I am interested in obtaining a pilots license?

Animal Control

A dog bit my child, what should I do?

How do I find out what animals are available for adoption?

How much does it cost to license an animal?

I am new in town, what are the city's pet ordinances?

I think there is a skunk under my porch, what should I do?

Why does the City operate a pound? Are pets available for adoption?

Cemetery

How do I donate money, a bench, or other amenity to the Parks, Recreation & City Events Department?

What is the cost of a plot at The City of Yankton Municipal Cemetery?

City Manager

Does the City Manager attend the City Commission meetings?

How can I contact the City Manager or make an appointment?

How does the City formulate its budget each year?

How many people work in the City Manager’s Office?

I would like to comment on an agenda item or raise an issue for the City Commission’s consideration, what do I need to do?

What are the City Manager’s job responsibilities?

What is the City Manager’s relationship with the City Commission?

When does the City Commission meet?

Where is the City Manager’s Office located?

Who is Yankton’s City Manager?

Why do we have a City Manager, if we have a City Commission?

Community & Economic Development

How do I apply for a building permit?

When is a building permit required?

Finance

How many people does the City employ?

I just moved to Yankton, how do I set up my water, garbage and sewer services?

I want to open up a restaurant in Yankton, how do I obtain a license?

I want to recycle, how do I get started?

When are City elections held?

When does the City Commission adopt its yearly budget?

When is the Finance Department open?

When will my recyclables be picked up?

When will the City pick up my garbage?

Who is the Finance Director?

Fire

Does the city provide fire protection outside of city limits?

How long does it take for a fire engine to get to a fire or medical emergency after 911 has been called?

How many calls does the fire department receive a year?

Is Yankton’s Fire Department a volunteer or career department?

What information should I have ready when reporting a fire

What is the best place for a smoke detector?

What is the most common cause of fires?

What kind of fire extinguisher should I buy?

What should I do in case of a fire?

Why does a fireman punch a hole in the roof of a house when it is on fire?

Golf

How do I donate money, a bench, or other amenity to the Parks, Recreation & City Events Department?

How do I get information about Fox Run Golf Course?

Information & Technology Services

How do I place my roll carts for collection?

Library

Access my account?

Attend programs without having a library card?

Conduct Research?

Donate materials?

Download eBooks and eAudiobooks?

Get a test proctored?

Go online or use a library computer?

Know what services are available without a library card?

Learn about events?

Request curbside pick-up?

Request more help with a device?

Reserve a meeting space?

Search the online catalog?

Suggest a purchase?

Support the Library?

Volunteer?

Parks and Recreation